Privacy Policy
About this policy
Happy Teeth Dental Clinic respects and values the privacy of all patients, customers, and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal data in accordance with the Personal Data Protection Act A.D. 2026 (PDPA) of Thailand.
Last Updated: 29 April 2026
Definitions
Personal Data: Any information relating to a person that enables the identification of that person, directly or indirectly, such as name, phone number, address, or identification number.
Sensitive Personal Data: Personal information that requires special protection, including health information, medical history, biometric data, or genetic data. Dental and medical records are considered sensitive personal data and are treated with a higher level of protection.
Data Controller
The Data Controller responsible for collecting, using, and disclosing personal data is:
Happy Teeth Dental Clinic
Address: 39/20 Moo 3, Soi Nichadathani, Samakee Rd., Pakkred, Nonthaburi 11120, Thailand
Phone: 02-960-3988, 084-648-3516
Email: Happyteethdc@hotmail.com
Personal Data We Collect
The types of personal data we collect depend on the purposes of data processing described in this Privacy Policy. Personal data may be obtained directly from you or from third parties, and includes:
General Information: Full name, phone number, address, date of birth, national ID number or identification documents, email address or other contact information.
Health Information (Sensitive Data): Dental treatment records, medical history, allergy information, underlying health conditions, diagnostic results, dental X-rays and medical images.
Service Information: Appointment details, treatment history, payment information.
Communication Information: Messages via phone, WhatsApp, LINE, Facebook, or other platforms; complaints, feedback, or inquiries.
Purpose of Collecting Personal Data
The Clinic collects and uses your personal data for the following purposes:
• To provide dental and medical services.
• To create and maintain your treatment records.
• To schedule and confirm appointments.
• To communicate with you regarding treatment and follow-up care.
• To process payments and issue receipts.
• To improve the quality of services and patient care.
• To comply with legal and regulatory requirements.
• To contact you when necessary regarding services provided by the Clinic.
Legal Basis for Processing Personal Data
We process personal data under the following legal bases:
• Consent from the data subject.
• Necessity for medical treatment or healthcare services.
• Compliance with legal obligations.
• Legitimate interests of the Clinic.
Sensitive personal data, such as health information, will only be processed with consent or when necessary for medical purposes.
Disclosure of Personal Data
The Clinic will not disclose your personal data to third parties except in the following circumstances:
• When we have obtained your consent.
• When disclosure is necessary for medical treatment.
• When required by law or regulatory authorities.
• When disclosure is necessary to comply with legal obligations.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes stated in this policy, or as required by applicable laws and regulations.
Data Security Measures
The Clinic implements appropriate security measures to protect personal data, including:
• Restricting access to authorized personnel only.
• Secure storage of physical and electronic records.
• Protection against unauthorized access, disclosure, or misuse.
• Regular monitoring and updating of data security practices.
Rights of Data Subjects
Under the PDPA, you have the following rights:
• The right to access your personal data.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data.
• The right to restrict or object to the processing of your personal data.
• The right to withdraw your consent at any time.
• The right to request a copy of your personal data.
Requests related to your personal data will be processed within the period required by law.
Use of Medical Images or Photos
In cases where dental photographs or treatment images (such as before-and-after photos) are used for educational, research, or marketing purposes, the Clinic will obtain explicit consent from the patient before using such materials.
Changes to This Privacy Policy
The Clinic may update this Privacy Policy from time to time to reflect changes in legal requirements or clinic operations. Updates will be communicated through the Clinic's official communication channels.
Contact Information
If you have any questions or concerns regarding this Privacy Policy or the processing of your personal data, you may contact:
Happy Teeth Dental Clinic
Phone: 02-960-3988, 084-648-3516
Email: Happyteethdc@hotmail.com
Address: 39/20 Moo 3, Soi Nichadathani, Samakee Rd., Pakkred, Nonthaburi 11120, Thailand